Frequently Asked Questions
Everything you need to know about your next signature scent.
Are Twist Perfumes original scents or impressions?
Twist Perfumes offers high-quality original blends and luxury-inspired fragrances crafted with premium ingredients to ensure long-lasting wear and exceptional sillage.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days, while international shipping varies by location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely in love with your fragrance, you can return the bottle for a full refund or exchange, provided it is at least 90% full.
Are your fragrances vegan and cruelty-free?
Yes, all Twist Perfumes products are 100% vegan and never tested on animals. We prioritize ethical sourcing for all our aromatic compounds.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or closet.
Can I track my order?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.